Booking Operations Board

Booking States

A clear workflow from incoming request to final closure

New Request

Request captured from site or social and waiting for review.

Under Review

Checking capacity, branch, and service details before quoting.

Awaiting Payment

Payment link or deposit invoice has been sent.

Confirmed

Payment received and booking added to the final schedule.

Completed

Service delivered and order closed or balance collected.

Postponed

Booking moved to a new date while preserving details.

Cancelled

Request cancelled with refund and cancellation reason logged.

Today's Booking Board

One central schedule that prevents double booking

4:00 PM

Daily Entry Visit

Suwaidi Branch

Confirmed
5:30 PM

Birthday Party

Laban Branch

Awaiting Payment
8:00 AM

School Trip

Suwaidi Branch

Under Review
Daily Operations

What the team runs through each day

09:00

Review new requests and assign them to branches

11:00

Send quotations and deposit payment links

14:00

Confirm bookings and update the daily schedule

16:00

Follow up with unpaid leads and retarget them

21:00

Close the financial day and update outstanding invoices