Unified Sales Flow Across Channels

Entry Channels

Every inquiry should become a tracked request inside the system

Website

Direct booking for standard services with deposit or full payment.

WhatsApp

Fast inquiries with a handoff to booking or payment links.

Instagram

Awareness and conversion channel driving visitors into site forms.

Request Capture

Create the request from one page

Request Summary

Channel: Website

Service: Daily Entry

Price: 35 SAR

Deposit: No deposit

Branch: Suwaidi West Branch

Next step: create a direct booking and send payment or instant confirmation.
Sales Funnel

From inquiry to confirmation

Stage 1

Lead Capture

Customer enters from the website, Instagram, or WhatsApp.

Stage 2

Request Logging

Create a customer card and request tied to service type and source.

Stage 3

Booking Routing

Route the request into direct booking or manual review.

Stage 4

Quote or Payment

Send direct payment or quote followed by a deposit invoice.

Stage 5

Confirmation & Follow-Up

Reminder, delivery, then after-sales follow-up and retention.